Outsourced Help Desk

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A Help Desk outsourcing solution for any organization.

We offer comprehensive Outsourced Help Desk services to customers requiring a full service technical resource center, full or part-time help desk, application support center, or customer service desk. No matter what type of help desk functions you need to outsource, we can provide you with a complete and custom turnkey solution.

Our Outsourced Help Desk solutions allow your organization to benefit from the most highly qualified and certified technical staff anywhere — without having to worry about recruiting, training and fulfillment, and other related tasks.

C3 provides far more than just remote support staff; we actually deploy an entire help desk support infrastructure which includes:

Knowledgeable, certified, US-based in-house staff
24×7 coverage capability
Online live support featuring LogMeIn™ technology
Online live support chat capabilities
Team leader and project manager provided
Multi-technology support
Complete trouble ticket tracking and reporting solution
Web-based incident reporting and status tools for end users
Tiered service levels and custom response requirements available
Optional shared operational control with your in-house help desk team
On-site escalation support available
Automatic email updates to your staff with embedded satisfaction surveys

We have the people, skills, and certified experience to provide a comprehensive help desk outsourcing solution — empowering you to concentrate on running your business, not your network.

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Call 1-888-718-8650 to learn more about our Outsourced Help Desk solutions.

C3 provides expert outsourced help desk services and support in:

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