à la carte: Emergency Tech Support
Fast IT Emergency Support, On-Site or Remote
When you have an IT emergency, we’re the people to call.
When something goes wrong on your network, you need an IT partner who won’t let you down. The certified technical consultants at C3 will work hard to maintain the continuity of your critical business processes while solving the IT emergency at the same time. Your business can rely on C3 to resolve your IT interruptions, no matter when you experience an emergency. And, unlike other Managed Services Providers (MSPs), we have developed and now offer our own emergency service to provide urgent on-site care when an unexpected critical failure happens.
We work closely with your organization to develop financially-backed service level agreements that align with your specific objectives. All customers are eligible for a one-hour remote response. If you are within our core service area (Dallas – Fort Worth | Austin | San Antonio | Houston | Oklahoma | Arkansas | Louisiana), you may be eligible for four-hour onsite response.
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